Our installation team is comprised of highly-trained and knowledgeable people who will help you every step of the way, from selecting the best location for your elevator to showing you how to operate it. Here’s who you’ll meet:
- Installation Consultant This is the first person from Easy Climber you’ll meet in person. They’ll walk you through a presentation and explain how the elevator works and how it can improve your quality of life so you can continue to enjoy your home. They’ll answer any questions you have about pricing, installation, safety and benefits of the elevator.
- Installation Technician Once you’ve placed your order for your very own Easy Climber Elevator, an installation technician will schedule a time to come to your home and help you select the best location for your elevator. This person will answer any questions you have and let you know what to expect on installation day.
- Administrative team We’re working behind the scenes placing the order for your elevator, pulling building permits from your local government agencies, and planning with the carpentry team and installers to ensure the process is as simple and smooth as possible for you. With the Easy Climber team behind you, the only thing you need to do is place your order and then sit back and let us take care of the rest.
- Carpentry team Typically, a team of two licensed professionals who will arrive at your home the day before the installation to cut the hole in your floor/ceiling that will accommodate the elevator. They prep the area and cut an approximately 38-by-48-inch passageway, reinforce the opening, and cover the hole with a secure floor covering so it’s ready for the installation team the next day.
- Installation team Your elevator is delivered directly to your local installation team, who are licensed, bonded and insured as required by law. The installation team begins by installing the aircraft-grade aluminum track, and then they’ll attach the cables and the cab. The process takes less than a day, barring unforeseen circumstances, and when they’ve finished, they’ll make sure it’s working properly. The installation team will make sure you know how to operate the elevator before they leave for the day, and will, of course, clean up after.
- Customer Care team After installation, if you’ve got questions, our customer care team is available toll-free at 816-405-7969. After your in-home elevator is installed, your comfort, convenience, and safety become our main concerns.
Licensed and Trained Elevator Installers
Installers are local contractors who’ve been trained through a combination of online instruction, video training, and field work. Many of them are professional elevator installers who have been working on commercial and residential buildings for many years. They are all licensed, bonded and insured (as required by law) and bring many years of combined elevator installation experience.
Elevator Safety Certifications
The Easy Climber Elevator meets or exceeds safety standards established by the following third-party agencies:
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American Society of Mechanical Engineers. The ASME has been around since 1880 and develops codes and sets standards all over the world for mechanical engineering. The organization’s goal is to protect public safety. They set standards for an array of machines and equipment, including lifting devices (cranes and hoists), hand tools, elevators and much, much more. |
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American National Standards Institute ANSI develops norms and guidelines for manufacturers of a variety of products, including elevators and escalators, construction equipment, food and more. |
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North America Intertek ETL Mark This independent testing, inspection, and certification company ensures that products meet standards established by several agencies, including ASME and ANSI. |
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Electrical components meet NEC standards for wiring The NEC stands for National Electrical Code, which ensures that electrical wiring is safely installed. |
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The door lock meets UL-listing requirements You might have seen “UL-listed” on your other appliances, like furnaces, automobile glass, and thousands of other products. UL is an independent company that tests and certifies a multitude of manufactured products. |
Additional Safety Standards
In addition to the above certifications, Aging in the Home Remodelers has received these recognitions:
Guild Quality rating 4.5 out of 5 stars
A+ rating with the Better Business Bureau
Do You Have Questions About Installation?
Our product is much easier, by design, to install than traditional elevators—but it’s not a DIY project! All Easy Climber Elevator installers must be licensed and trained to do the work. Because safety is our priority, you can enjoy the full benefits and convenience of the Easy Climber Elevator with confidence and peace of mind. If you’d like more information about the installation process, visit our Installation page.
Get Your Own Easy Climber
Why spend another day without this remarkable convenience? Just fill in your details below to find out how you can get your own Easy Climber.
One of our friendly Easy Climber® specialists will contact you and answer your questions. Elevator not available in all states. If you enter a cell phone or another number you later convert to a cell phone number, you agree we may contact you at this number via an automated dialing system. Normal cell phone charges may apply.